Terms & Conditions

1. Company Information

• Business Name: 222 Epoxi Flooring LLC
• ROC License #: 355400
• Mailing Address: PO Box 14965, San Luis, Arizona 85349
• Physical Address: 1163 Main St, San Luis, AZ 85349
• Phone: (928) 318-5869
• Email: antonio@222epoxyflooring.com
• Website: https://222epoxyflooring.com/

2. Scope of Work

222 Epoxi Flooring LLC (“Contractor”) agrees to provide epoxy flooring installation and related services as outlined in the approved estimate, invoice, proposal, or contract. Services may include concrete surface preparation, grinding, crack repair, epoxy coating installation, polyaspartic/polyurethane top coats, decorative flake systems, metallic systems, cleanup, and final inspection. Any additional work requested outside the original estimate requires written approval and may incur additional charges.

3. Estimates & Pricing

All estimates are valid for sixty (60) days unless stated otherwise in writing. Prices are based on current material and labor costs. Contractor reserves the right to modify pricing due to material cost increases, unforeseen substrate conditions, additional preparation requirements, moisture issues, or customer-requested modifications. Final pricing may change if hidden conditions are discovered after work begins.

4. Deposits & Payment Terms

A deposit is required before scheduling any project. Payment schedules may include an initial deposit, progress payments, and final payment upon substantial completion. Accepted payment methods include Cash, Check, Zelle, Bank Transfer, and Credit/Debit Cards (processed via Stripe). Late payments may incur interest charges, collection fees, attorney fees, and suspension of warranty coverage. Failure to pay may result in legal action and mechanic’s lien rights under Arizona law.

5. Scheduling & Delays

Project timelines are estimates only and may change due to weather conditions, material shortages, equipment failure, customer delays, site accessibility issues, or unforeseen concrete conditions. Contractor is not responsible for delays caused by circumstances beyond reasonable control.

6. Client Responsibilities

Before work begins, the Client agrees to provide clear access to the work area, remove personal belongings and vehicles, ensure access to water and electricity, secure pets and children, and obtain HOA approvals if required. The Client is responsible for any delays caused by inaccessible work areas or failure to prepare the site.

7. Surface Conditions & Limitations

Concrete and existing surfaces may contain hidden defects not visible prior to grinding. Contractor is not responsible for issues caused by existing cracks, moisture vapor transmission, hydrostatic pressure, structural movement, improper concrete installation, previous coatings, oil contamination, or improper drainage. Some imperfections may remain visible after installation.

8. Change Orders

Any changes to the agreed scope of work must be approved in writing. Change orders may affect pricing, completion dates, product selection, and warranty coverage. Verbal requests are not binding unless confirmed in writing.

9. Warranty

Contractor provides a limited workmanship warranty of two (2) years from the date of substantial completion. This warranty covers defects caused directly by installation workmanship under normal residential use. It does not cover damage from flooding, hydrostatic pressure/moisture, cracks from concrete movement, scratches/dents, tire staining ("hot tire pickup"), chemical damage, abuse, neglect, improper cleaning, third-party contractors, UV discoloration (if non-UV-stable coatings are selected), or natural wear and tear.

10. Cancellation Policy

If the Client cancels within forty-eight (48) hours of the scheduled installation date, the deposit may become non-refundable due to material ordering, labor scheduling, and preparation costs. If Contractor arrives onsite and the project is canceled by the Client, the Client may be responsible for labor, travel, material, and scheduling costs already incurred.

11. Right to Refuse or Suspend Work

Contractor reserves the right to refuse or suspend work if unsafe conditions exist, payment obligations are not met, site conditions differ substantially from the original inspection, the Client interferes with installation procedures, or environmental conditions compromise product performance.

12. Cleanup & Final Inspection

Contractor will perform reasonable job-site cleanup upon completion. The Client shall inspect the completed work during a final walkthrough. The project will be considered fully accepted if no written concerns are submitted within fourteen (14) days after completion.

13. Limitation of Liability

To the maximum extent permitted by Arizona law, 222 Epoxi Flooring LLC shall not be liable for indirect, consequential, or incidental damages, loss of use, lost profits, or property damage unrelated to Contractor negligence. Contractor’s maximum liability shall not exceed the total amount paid by the Client for the specific project.

14. Indemnification

Client agrees to indemnify and hold harmless 222 Epoxi Flooring LLC, its employees, subcontractors, and representatives from claims arising out of unsafe site conditions, Client negligence, failure to disclose known defects, or third-party actions unrelated to Contractor’s work.

15. Use of Photos & Marketing

Contractor may photograph completed projects for portfolio, social media, advertising, and website marketing. No personal identifying information will be disclosed without permission. The Client may request in writing that photos not be used publicly.

16. SMS Messaging Terms & Compliance (CTIA & A2P Compliant)

222 Epoxi Flooring LLC provides this text messaging program to communicate with customers regarding quotes, scheduling, and updates. By voluntarily providing your mobile number through our website, forms, estimate requests, or communication channels, you agree to these SMS Terms.

Program Description & Message Frequency

Text messages sent by 222 Epoxi Flooring LLC may include appointment confirmations, scheduling reminders, estimate notifications, service updates, project status communications, customer support responses, billing notifications, review requests, and occasional promotional offers or seasonal specials. Message frequency varies based on your active interactions with our business, project scheduling, and request volume.

Consent to Receive Messages

By providing your mobile phone number and opting into SMS communications, you expressly consent to receive automated text messages (including SMS and MMS) from 222 Epoxi Flooring LLC at the number provided.

• No Required Purchase: Consent to receive text messages is completely voluntary and is not a condition of purchasing any goods or services from us.
• Authorized User: You verify that you are the authorized user of the mobile device and phone number provided.

Opt-Out Instructions (How to Stop)

You may opt out of receiving text messages from 222 Epoxi Flooring LLC at any time. To stop receiving messages, reply directly to any text message we send with any of the following standard keywords:

STOP, CANCEL, UNSUBSCRIBE, END, QUIT

Upon receipt of your opt-out keyword, you will receive exactly one (1) final text message confirming that you have been unsubscribed. No further messages will be sent unless you explicitly re-enroll or submit a new request.

Help and Support

For assistance with our text messaging program, reply HELP to any message received, or contact us directly at:

• Phone: (928) 318-5869
• Email: antonio@222epoxyflooring.com

Message and Data Rates

Standard message and data rates may apply depending on your wireless carrier and mobile service plan. Charges for text messages or data usage are billed by and payable to your mobile carrier and are solely your responsibility.

Carrier Disclaimer

Our messaging services are supported across major U.S. wireless carriers. However, wireless carriers are not liable for delayed, failed, or undelivered messages. Delivery is subject to effective network transmission by your mobile provider.

🚫 Mobile Privacy and Data Protection Exclusion

222 Epoxi Flooring LLC respects your privacy. No mobile information, phone numbers, text messaging originator opt-in data, or SMS consent records will be shared, sold, rented, or leased to third parties or affiliates for marketing, advertising, or promotional purposes under any circumstances. All data sharing categories exclude text messaging originator opt-in data and consent; this information is strictly confidential and will only be shared with SMS gateway providers strictly necessary to deliver the messages you consented to receive.

17. Dispute Resolution

Any disputes arising from this Agreement shall first be attempted to be resolved through mediation in Yuma County, Arizona. If mediation fails, disputes shall be resolved through binding arbitration under Arizona law. Each party shall bear its own attorney fees unless otherwise awarded by the arbitrator.

18. Governing Law

This Agreement shall be governed by, construed, and interpreted under the laws of the State of Arizona.

19. Force Majeure

Contractor shall not be liable for delays or failure to perform due to circumstances beyond reasonable control, including natural disasters, severe weather events, supply chain shortages, labor shortages, government actions, power outages, or acts of God.

20. Entire Agreement

These Terms & Conditions, together with any signed proposal, estimate, invoice, or work order, constitute the full and entire agreement between the parties. No verbal agreements shall modify these Terms unless confirmed in writing.

21. Severability

If any provision of this Agreement is found to be unenforceable or invalid under applicable law, the remaining provisions shall remain in full force and effect.

22. Acceptance

By signing a proposal, submitting payment, completing a website form, opting into communications, or authorizing work to begin, the Client acknowledges and agrees to be bound by these Terms & Conditions.

23. Website Cookies, Privacy & Data Security

• Cookies and Tracking: Our website (https://222epoxyflooring.com/) uses cookies to analyze performance, remember user preferences, and improve service delivery. You can control cookie settings through your individual browser, though it may limit platform functionality.
• Data Security: We implement appropriate technical, physical, and administrative measures (such as data encryption in transit and rest, and strict access controls) to protect your personal information. However, no internet transmission or electronic storage is 100% secure. You acknowledge that you provide your information at your own risk.
• Your Rights: You retain the right to access, update, correct, or request the deletion of your personal information (subject to necessary legal record retention requirements) or opt out of marketing communications at any time by contacting us directly.