Privacy Policy

1. Introduction

At 222 Epoxi Flooring LLC ("we," "us," or "our"), available at https://222epoxyflooring.com/, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request a quote, book an appointment, communicate with us, or use our services.

🚨 Strict SMS Privacy Commitment

222 Epoxi Flooring LLC does not sell, rent, or share customer opt-in information, phone numbers, SMS consent records, or text messaging originator opt-in data with affiliates, third parties, or any other entities for marketing, promotional, or unrelated purposes. All SMS opt-in data and consent records are kept strictly confidential.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, physical address, appointment details, quote requests, service history, customer preferences, and feedback.
• Payment and Transaction Information: Payment-related information when you make a purchase, request a quote, pay an invoice, or schedule services.
• Communication and Consent Records: Records of inquiries, SMS/phone/email communication preferences, and timestamped opt-in/opt-out records.
• Website and Technical Information: IP address, browser type, device information, website usage patterns, analytics data, and cookies.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our epoxy flooring services.
• Respond to quote requests, questions, and service inquiries.
• Schedule appointments and consultations.
• Process transactions and payments.
• Send appointment reminders, service updates, and customer support notifications.
• Maintain precise records of your communication preferences and consent.
• Comply with legal and regulatory obligations.

4. SMS Messaging, Compliance & Disclosure (CTIA Compliant)

By providing your phone number and opting into our SMS messaging services, you agree to receive text messages from 222 Epoxi Flooring LLC related to your requests, including appointment reminders, customer support, service updates, and quote follow-ups.

Opt-In and Consent

You will only receive SMS messages from us if you have explicitly provided your consent (e.g., via a website form, digital opt-in checkbox, or written agreement). We maintain timestamped records of SMS opt-in actions to comply with the Telephone Consumer Protection Act (TCPA) and CTIA guidelines.

Opt-Out Instructions (How to Stop)

You may opt out of receiving SMS messages from 222 Epoxi Flooring LLC at any time. To stop receiving text messages, reply to any message we send with any of the following standard keywords:

STOP, CANCEL, UNSUBSCRIBE, END, QUIT

Note: After opting out, you will receive exactly one (1) final confirmation text message confirming your removal from our messaging program. After that, no further SMS messages will be sent unless you re-enroll or provide new consent.

Help and Support

For assistance with our text messaging program, you may reply HELP to any text message, or contact us directly at:

• Phone: (928) 318-5869
• Email: antonio@222epoxyflooring.com

Message Frequency and Charges

• Message Frequency: Message frequency varies depending on your interactions with our business, appointments, service requests, or quote activity.
• Message and Data Rates: Standard message and data rates may apply depending on your mobile carrier and plan.
• Carrier Disclaimer: Wireless carriers are not liable for delayed or undelivered messages.

5. Sharing and Disclosure of Your Information

We do not sell, trade, rent, or lease your personal identification information to third parties.

Third-Party Service Providers

We may share limited information only when necessary with trusted service providers who help operate our business, such as payment processors, appointment scheduling platforms, website hosting, or the SMS gateways/aggregators solely required to deliver the text messages you have explicitly consented to receive.

🚫 SMS Data Shield

No mobile information, text messaging originator opt-in data, or consent records will be shared with third parties or affiliates for marketing or promotional purposes under any circumstances. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties except providers strictly necessary to deliver SMS services on our behalf.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, loss, or misuse. These include secure access controls, data protection procedures, and limited employee access. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

Our website (https://222epoxyflooring.com/) may use cookies and similar technologies to analyze website traffic, improve performance, and remember user preferences. You may control or disable cookies through your individual browser settings, though doing so may limit some website functionality.

8. Your Rights and Choices

You have the right to:

• Access, update, correct, or delete your personal information (subject to legal or business record retention requirements).
• Withdraw communication consent at any time.
• Opt out of marketing emails or SMS text messages.

To exercise any of these rights, please contact us using the information listed below.

9. Third-Party Links

Our website may contain links to third-party platforms (e.g., payment processors, social media). 222 Epoxi Flooring LLC is not responsible for the privacy practices, policies, or security of these third-party websites. We encourage you to review their privacy policies directly.

10. Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time. The latest version will be posted on our website with the updated effective date. Continued use of our website or services after changes are posted constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

222 Epoxi Flooring LLC
1163 Main St
San Luis, AZ 85349

Phone: (928) 318-5869
Email: antonio@222epoxyflooring.com
Website: https://222epoxyflooring.com/